Physician Enterprise Turnaround

A large multi-specialty physician group, required a $20 million EBITDA improvement to complete a planned merger with a large nationally-recognized healthcare system. Financial underperformance, operational complexity, and mounting pressure on physician leadership created risk to both the transaction and ongoing organizational stability.

JHD Healthcare Partners was engaged to deliver a focused financial and operational transformation that would achieve the required performance improvement while strengthening physician engagement, patient experience, and employee satisfaction during a period of significant change.

JHD Healthcare Partners led a hands-on financial and operational transformation anchored by experienced interim leadership and data-driven performance management. An interim Medical Director was installed to support and mentor the physician CEO, redesign clinical staffing models, and improve provider productivity, efficiency, and satisfaction. At the same time, JHDHP placed an interim Vice President of Operations to evaluate end-to-end practice operations, streamline workflows, and address excess cost and low-performing reimbursement structures.

To ensure decisions were objective and sustainable, JHDHP integrated data across payroll, revenue cycle, and human resources systems to create a unified view of staffing, compensation, productivity, and program performance. This enabled leadership to move quickly, align clinical and operational priorities, and focus improvement efforts on the areas with the greatest financial and organizational impact — all while maintaining a strong emphasis on physician engagement, patient experience, and workforce stability.

JHDHP’s work delivered a $20 million EBITDA improvement on a run-rate basis, enabling the medical group to secure approval for its merger. Beyond the financial outcome, the engagement stabilized leadership, improved transparency into performance drivers, and strengthened physician and staff satisfaction. The organization emerged with a more disciplined operating model, clearer accountability, and sustainable management capabilities to support long-term success within a larger health system.